Contact us

We’re a real team and we read every message. Pick the right inbox and we’ll respond within 2 business days.

General Support

Questions about your account, features, or how the platform works.

support@connctly.com

Advertising & Partnerships

Advertising on Connctly, the Creator Program, or business partnerships.

ads@connctly.com

Content & Safety

Report content that violates our community standards, or a safety concern.

safety@connctly.com

Privacy & Legal

Data requests, DMCA notices, and other legal enquiries.

legal@connctly.com

Frequently asked questions

How do I delete my account?

Go to Settings → Account → Delete Account. Your data will be permanently removed within 30 days.

How do I report a user or post?

Use the "…" menu on any post or profile to report it. For urgent safety issues email safety@connctly.com.

How does the Creator Monetization Program work?

Eligible creators earn 80% of net ad revenue from their content. Apply via Settings → Monetize. Payouts are monthly once you hit the $100 minimum.

How do I opt out of targeted advertising?

Go to Settings → Privacy → Advertising Preferences, or use the AdChoices icon on individual ads.

I found a security vulnerability. Who do I contact?

Email security@connctly.com. We take all security reports seriously and respond within 24 hours.